Shipping & Delivery

Piezaprint currently uses a local checkout flow. The checkout collects shipping address details for the order snapshot, but it does not connect to live carrier rates, live tax calculation, real fulfillment, or real shipment creation.

Any shipping timing, method, or carrier detail should be confirmed with support before treating it as a live fulfillment promise.

When live order processing is connected, processing time should depend on item availability, part size, destination, payment approval, and any manual review needed for high-value or unusual orders.

The current order confirmation is shown in the browser only and does not send a real confirmation email or warehouse request.

Standard, ground, expedited, freight, or international options may be available depending on the product and destination once live shipping is connected. Heavy, oversized, hazardous, or supplier-direct items may require separate handling.

Shipping rates are not calculated in the current checkout. The cart subtotal, discount, and checkout total should not be treated as a final delivered cost.

Customers should provide a complete recipient name, street address, city, state or region, postal code, phone number, and any unit, loading dock, gate, or business receiving instructions.

• P.O. boxes may limit carrier and oversized-item options.
• Freight or heavy parts may require a physical receiving address.
• Incorrect or incomplete addresses can delay delivery or create extra carrier fees.

The product experience references tracking, but the static storefront is not connected to a live carrier tracking system. For delivery questions, contact support with the product title, ASIN, order details, and the address you used at checkout.

If an item arrives damaged or appears incorrect, keep the packaging and contact support before installing or returning the part.

International availability, duties, taxes, brokerage fees, and import restrictions can vary by destination and product type. These charges are not calculated by the current checkout.

Return shipping rules are handled on the Returns & Refunds page. In general, customers should wait for support instructions before sending a return, especially for damaged, incorrect, electrical, oversized, or hazardous items.